Effective Date: July 1, 2026
Last Updated: July 1, 2026

Welcome to Ozea Collection ("Ozea", "we", "our", or "us"). These Terms of Service ("Terms") govern your access to and use of our website, www.ozea.ca, and any purchases made through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or Services.

1. Eligibility

By using our Services, you confirm that you are at least the age of majority in your province or territory of residence or that you have obtained permission from a parent or legal guardian.

2. Products

Ozea Collection offers carefully curated jewelry and home décor products.

We strive to display product images, colours, and descriptions as accurately as possible. However:

• Colours may vary depending on your monitor or mobile device.
• Slight variations in finish, texture, or appearance may occur due to manufacturing processes.
• Measurements provided are approximate.

We reserve the right to discontinue products or modify product specifications without prior notice.

3. Pricing

All prices displayed on our website are in Canadian Dollars (CAD).

Prices may change at any time without notice.

Ozea Collection is currently not registered for GST/HST, and no sales tax will be charged unless required by applicable Canadian law.

4. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

• Product availability
• Pricing errors
• Suspected fraud
• Payment issues
• Violation of these Terms

If your order is cancelled after payment has been processed, you will receive a full refund.

5. Payment

Payments are securely processed through Shopify's supported payment providers.

Ozea Collection does not store your complete credit or debit card information.

6. Shipping

Shipping information, delivery estimates, processing times, and shipping fees are outlined in our Shipping Policy.

While we work to dispatch orders promptly, delivery times are estimates only and may vary due to circumstances beyond our control.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Refund Policy.

Please note:

• Earrings and other pierced jewelry cannot be returned for hygiene reasons unless defective.
• Customized or personalized items may not be eligible for return.
• Defective or incorrect items should be reported within the timeframes stated in our Refund Policy.

8. Product Care

Our jewelry and decorative pieces should be handled with care.

To help preserve their appearance:

• Avoid prolonged exposure to moisture, perfumes, lotions, and harsh chemicals.
• Store jewelry separately when not in use.
• Decorative items are intended for display purposes only unless otherwise specified.

Normal wear over time is not considered a manufacturing defect.

9. Intellectual Property

All content on this website, including but not limited to:

• Product photographs
• Logos
• Graphics
• Branding
• Product descriptions
• Website design
• Text

is the property of Ozea Collection or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Acceptable Use

You agree not to:

• Use the website for unlawful purposes.
• Attempt to interfere with the operation or security of the website.
• Upload malicious software or code.
• Use automated tools to scrape website content without permission.
• Infringe upon the rights of Ozea Collection or other users.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Ozea Collection shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

• Use of the website;
• Purchase or use of products;
• Delayed deliveries;
• Temporary website interruptions;
• Third-party services.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

Nothing in these Terms limits rights that cannot legally be excluded under applicable consumer protection laws.

12. Third-Party Services

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, or practices of third-party websites.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

14. Website Availability

We aim to keep our website available at all times.

However, we do not guarantee uninterrupted or error-free operation and may suspend access temporarily for maintenance or technical reasons.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein.

Any disputes arising from these Terms shall be subject to the courts of British Columbia, Canada.

16. Changes to These Terms

We may update these Terms of Service from time to time.

Any updates will become effective immediately upon posting to this website.

Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

17. Contact Us

If you have any questions regarding these Terms of Service, please contact us.

Ozea Collection

Vancouver, British Columbia, Canada

Email: support@ozea.ca

Website: www.ozea.ca

Business Hours:
Monday to Friday
9:00 AM – 6:00 PM (Pacific Time)

Response Time:
We typically respond within 2 business days.